About Lima

Tell us something about yourself. Where are you from? What is your background and your own personal experience? 

My full name is Shunnique Terrail Fletcher. I am originally from Chicago, IL, and have been a Texas resident for 15 years. I currently hold a Master's degree in Leadership and HR Development from Louisiana State University, and I am currently pursuing my Doctorate in Executive HR Leadership at Northcentral University. 

When did your journey at LimaCorporate begin, and why did you join LimaCorporate? 

My journey with Lima began in the fall of 2022 when I was contacted by a staffing firm recruiting for my current position. After having my initial interview with Daniele and Delfina, I was interested in learning more about the organization. Once I gained additional insight into what LimaCorporate does, I knew I wanted to join the mission and culture. 

What is your role within Lima USA? 

I am the Human Resource Manager for Lima, USA. 

What does a typical day for you look like? What are the challenges that you face? 

My typical day is built around cultivating trust and relationships with our employees, while mitigating any potential risks for the organization. Any challenges I have would not be outside what is expected of any role – keeping up with emails and staying focused on specific tasks. This position requires the ability to pivot whenever necessary, but I handle it all pretty well. 

What do you love about what you do? And what drives you in your daily job? 

What I love about my job and what drives me daily are the people of Lima – the employees. My goal in this role is to show the human side of human resources. Yes, there is a lot to do with enforcing policies, monitoring employee training, and meeting deadlines, but I will always remain flexible for those who may need extra support to be successful in their roles or those who need me to advocate on their behalf. I strive to balance being professional and personable because I know the human side of what I do matters to the employees. If I give my best and show up for them every day, I trust that they will give their best and show up for our customers in the same way. 

What makes you most proud within Lima USA, and what are the achievements you are most proud of since you joined Lima USA?  

I am proud of Lima's commitment to drive diversity, equity, and inclusion. Some organizations use the term "DEI" as a catchphrase or tagline; however, Lima is committed to educating our employees on the importance of acceptance and accountability. That is a huge undertaking, and Lima is doing an excellent job of getting those messages out globally. 

The personal achievement I am most proud of is the development of Lima, USA's Gender Identity Policy, which aligns with the DEI initiatives being developed and driven by HQ. I am honored to have had the opportunity to draft a policy that is so essential and relevant to the lives of our employees. I know it will make a difference.

If you had to describe Lima culture in a few words, what would you say? 

Lima's culture is purposeful. Employees want to know that the work they do matters. From the leadership team to the operations team members in customer service and the warehouse, Lima knows how to connect the day-to-day work with the bigger picture. Successfully making that connection allows the employees to see how impactful their contributions are. 

LimaCorporate's motto is "Restoring the eMotion of Motion". What does that mean to you? 

When I think about our motto, I reflect on how horrible it must feel for someone to be restricted in their ability to move and how they may be limited in their daily functions. Those limitations would be a painful reality physically and mentally. In my translation, Restoring the eMotion of Motion means that we are restoring the ability to move, but the statement's relevance is more profound than just movement. We restore peace of mind and a sense of wholeness, rebuilding self-esteem and restoring the quality of life in our patient population.